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Comcast Opens Xfinity WiFi Network Nationally for Free; Offers Unlimited Data for Free

Wednesday, March 18, 2020   (0 Comments)
Posted by: Jeff Couture

Comcast has announced additional steps to help ensure people stay connected to the Internet as more schools suspend classes and companies encourage employees to work from home due to the Coronavirus.

“During this extraordinary time, it is vital that as many Americans as possible stay connected to the internet – for education, work, and personal health reasons,” said Dave Watson, Comcast Cable Chief Executive Officer. “Our employees also live and work in virtually every community we serve, and we all share the same belief that it’s our Company’s responsibility to step up and help out.”

Comcast is taking steps to implement the following new policies for the next 60 days, and other important initiatives:

  • Xfinity WiFi Free For Everyone: Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi. Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots and then launch a browser.

  • Pausing Data Plan: Comcast is pausing its data plans for 60 days giving all customers Unlimited data for no additional charge.

  • No Disconnects or Late Fees: Comcast will not disconnect a customer’s internet service or assess late fees if customers contact them and let them know they can’t pay their bills during this period.

  • Internet Essentials Free to New Customers:  New customers will receive 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month. Additionally, for all new and existing Internet Essentials customers, the speed of the program’s Internet service was increased to 25 Mbps downstream and 3 Mbps upstream. That increase will go into effect for no additional fee and it will become the new base speed for the program going forward.

  • Educational Content: For those with school-age students at home, Comcast created new educational collections for all grade levels in partnership with Common Sense Media.

  • 24x7 Network Monitoring:  Comcast’s technology and engineering teams will continue to work to support our network operations.

Read more here.